Privacy Policy – Motor Lead Africa

Motor Lead Africa Privacy Policy
‍Version update: 11 February 2023

At Motor Lead Africa Pty (Ltd) (“the Company,” “we,” “our,” “us”), accessible from the website URL https://www.motorlead.co.za, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Motor Lead Africa and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online and offline activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Motor Lead Africa. Our Privacy Policy was created with the help of the Privacy Policy Generator.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

The Company may collect the following personal information, including, but not limited to:

• Name and surname

• Contact details

o Phone number

o Email address

o Residential or physical address

o Next of kin contact details

• Employment and financial history

• Identification (ID, driving license, passport)

• Billing information

• Information about your location and the location of your device

• Information collected from other sources, and information which may be specific to your needs

3. How we use your information

The Company collects personal information for, but not limited to, the following purposes:

• To verify identity

• For direct marketing purposes such as emails about recent specials or offerings

• To administer services

• To respond to requests

• Processing payments and refunds

• To provide feedback regarding service

• Internal staff training

• For compliance and risk purposes

4. Log Files

Motor Lead Africa follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

5. Cookies and Web Beacons

Like any other website, Motor Lead Africa uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies“.

6. Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Motor Lead Africa.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Motor Lead Africa, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Motor Lead Africa has no access to or control over these cookies that are used by third-party advertisers.

7. Third Party Privacy Policies

Motor Lead Africa’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

8. POPI Rights

We would like to make sure you are fully aware of your data protection rights in terms of the Protection of Personal Information Act. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal information.

• The right to rectification – You have the right to request that we may correct any personal information you believe is incomplete or inaccurate.

• The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

• The right to strict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

• The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.

• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

9. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Motor Lead Africa does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10. Contact Us

If you have any questions relating to this Privacy Policy, please contact Motor Lead via email at support@motorlead.co.za

11. Disclaimer

Motor Lead Africa reserves the right to update or make changes to this Privacy Policy at any time.